Frequently Asked Questions About Total Service Company’s Home Improvement Services
We get it—home improvement projects can feel overwhelming, whether you’re dreaming of a new deck for summer barbecues or replacing those drafty windows before winter hits.
At Total Service Company, we’ve been helping folks like you transform their homes with quality installations for decks, doors, fences, flooring, gutters, roofing, vinyl siding, and windows. Below, we’ve put together answers to some of the most common questions we hear from our customers. Our goal? To make your project as smooth and stress-free as possible. Let’s dive in!
What types of home improvement services does Total Service Company offer?
We’re your one-stop shop for exterior and interior upgrades! We specialize in installing decks, doors, fences, flooring, gutters, roofing, vinyl siding, and windows. Whether you’re looking to boost your home’s curb appeal with new siding or create a cozy indoor space with fresh flooring, we’ve got you covered.
How long has Total Service Company been serving Charlotte?
We’ve been proudly working with Charlotte-area homeowners for over 25 years. Our team knows the local climate, building codes, and what works best for homes in this region—think durable materials that can handle those humid summers and occasional winter storms.
Do you offer free estimates?
Absolutely! We’ll come to your home, take a look at your project, and provide a detailed, no-obligation estimate. No pressure, just clear numbers so you can plan your budget.
How do I know if I need new windows?
If your windows are drafty, hard to open, or letting in too much noise from I-77, it might be time for an upgrade. Foggy glass or high energy bills are also big red flags. We can assess your windows and recommend energy-efficient options that save you money in the long run.
What kind of deck materials do you recommend for Charlotte’s climate?
Charlotte’s weather can be tough on outdoor spaces—think hot, humid summers and occasional ice in winter. We often recommend composite decking, like Trex, for its durability and low maintenance. If you love the look of wood, pressure-treated pine or cedar can work well with proper sealing. Let’s chat about what fits your style and budget!
Can you install a fence that keeps my dog safe?
We’ve got plenty of pet-loving customers in Charlotte! We can install secure, sturdy fences—like vinyl or wood privacy fences—that keep your furry friends safe while adding style to your yard. We’ll even customize gate options to make sure your pup can’t make a great escape.
How long does a typical roofing project take?
Most roofing jobs for a standard Charlotte home take about 1–3 days, depending on the size of your roof and the weather. For example, a 2,000-square-foot home with a straightforward gable roof might be done in a day or two. We’ll give you a clear timeline before we start.
Are your roofing materials hurricane-resistant?
While Charlotte doesn’t see hurricanes like the coast, we do get strong storms. We use high-quality asphalt shingles or metal roofing options rated for high winds and impact resistance. We’ll help you pick materials that stand up to whatever Mother Nature throws our way.
What’s the benefit of vinyl siding for my home?
Vinyl siding is a fantastic choice for Charlotte homeowners because it’s low-maintenance, resists moisture, and comes in tons of colors to match your vibe. It’s also more affordable than brick or stone and can last 20–30 years with minimal upkeep.
Can you help me choose the right front door for my home?
You bet! Your front door is like the handshake of your home—it sets the tone. We’ll help you pick a style (modern, classic, or craftsman, for example) and material (fiberglass, steel, or wood) that matches your aesthetic and boosts security. Plus, we’ll ensure it’s installed to keep out drafts and look amazing.
How often should I replace my gutters?
Gutters typically last 20–30 years, but Charlotte’s heavy rains and falling leaves can take a toll. If you’re seeing cracks, rust, or water pooling around your foundation, it’s time for a replacement. We install seamless aluminum gutters that are durable and clog-resistant.
What flooring options are best for high-traffic homes?
For busy Charlotte households—especially with kids or pets—we love recommending luxury vinyl plank (LVP) or hardwood with a tough finish. LVP is waterproof and budget-friendly, while hardwood adds timeless value. We’ll show you samples to find the perfect fit for your lifestyle.
Can you install flooring in just one room?
Of course! Whether you want new hardwood in your living room or tile in your bathroom, we can tackle single-room projects or whole-house flooring. We’ll help you pick a style that flows with the rest of your home.
How do I maintain my new deck?
It depends on the material! Composite decks need occasional cleaning with soap and water, while wood decks require annual sealing or staining to protect against Charlotte’s humidity. We’ll give you a simple maintenance plan when we finish your project.
Can you install energy-efficient windows?
Definitely! We offer double- and triple-pane windows with Low-E coatings that keep your home cooler in summer and warmer in winter. Customers often tell us their Duke Energy bills dropped after installing our windows—pretty cool, right?
What’s the difference between a full roof replacement and a repair?
Repairs are great for small issues, like a few missing shingles or a minor leak. A full replacement is needed if your roof is over 20 years old, has widespread damage, or is letting water into your home. We’ll inspect your roof and give you an honest recommendation.
What’s the process for getting a new deck built?
First, we’ll visit your home to discuss your vision and measure the space. Then, we’ll design a custom deck, go over material options, and provide a detailed quote. Once you’re ready, we’ll handle permits, build your deck (usually in 1–2 weeks), and do a final walkthrough to ensure you love it.
How do I pick the right fence for my Charlotte neighborhood?
Every neighborhood has its own vibe and rules. If you’re in a community with an HOA, we’ll help you choose a fence that meets their guidelines (like height or material restrictions). Popular options include wood for privacy or aluminum for a sleek, open look.
Can you match new siding to my existing exterior?
We’re pros at blending new siding with your home’s current look. Whether you’re replacing a section or upgrading your whole house, we’ll source colors and textures that create a seamless finish. Bring us a photo or idea, and we’ll make it happen!
How do I know if my gutters are working properly?
If you’re seeing water spilling over during rain, sagging gutters, or erosion around your home’s foundation, your gutters might need attention. We can inspect them and recommend repairs or a full replacement to protect your home.
About us
Total Service Company delivers expert installation for roofs, siding, windows, doors, gutters, flooring, fences, and decks. With quality craftsmanship and a customer-first approach, we’re your trusted partner for exterior and interior home improvements.
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